![]() But don't worry, they will send you a card to your room apologizing for the incident.along with a paramedic. Not to mention equipment failures where guests can literally catch on fire at their buffet. The location is excellent but everything else, well.I would rather stay in a tent on the beach. This isn't just an upset customer experience, Its the standards they have cultivated at this resort property. This is not a case of upgrading your level of service to fix these issues. ![]() Honestly, it would not matter what "grade" of room or level purchase as a visitor. We chose one of their most expensive rooms and sprung for the Club Level. I would STAY AWAY! I could give many details, photos, documentation supporting these claims. I have stayed in several other Secrets brands and many other competitors. There are serious sanitary, safety, and overall maintenance issues with this property. We are well traveled and I will tell you this is probably the worst expression of the Secrets brand (now Hyatt) I have had. You will be provided with full details of the all-inclusive package on arrival at the hotel. Please note that details are subject to change. Guests also have access to the bars, restaurants and pools at the next-door hotel complex, Sunscape Sabor Cozumel. Oceanfront bars and entertainment venues.Endless daytime activities such as kayaking, beach volleyball and snorkelling.Daily refreshed minibar with soft drinks, juice, bottled water and beer.Unlimited international and top-shelf spirits.Unlimited natural fruit juices and soft drinks.Unlimited access to gourmet a la carte dining options.On this plan guests will enjoy the following: Secrets Aura Cozumel has an ‘Unlimited Luxury’ package that redefines the meaning of the all-inclusive concept with an exceptional list of amenities. Distance from airportĬancun International Airport is approximately 96km away from Secrets Aura Cozumel Resort. The dive centre and private pier are also close by with access to the second largest barrier reef in the world. Restaurants, bars, entertainment and activities are all within a few minutes’ walk of your accommodation. This fabulous five-star all-inclusive resort has everything you need for an amazing holiday. Secrets Aura Cozumel is located directly on a sandy beach. Sunbathe by the pool, stroll along the sands, book a luxury spa treatment, or dive in these famously stunning waters – the choice is yours on a dream holiday to Mexico! How far is the nearest beach? Guests also have access to facilities at the sister hotel next door, giving you even more things to do. Secrets Aura Cozumel boasts the exceptional ‘Unlimited Luxury’ package, so all your needs will be taken care of with a wide range of gourmet cuisines to try during your stay. Your cares will quickly drift away in the sea breeze as you relax amongst the palm trees with the turquoise sea lapping gently nearby. Live your own tropical fairy tale at this fabulous all-inclusive adults-only resort on the Caribbean island of Cozumel.
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